Adult Social Care (ASC) Co-Production and Lived Experience Involvement Service for people drawing on Care and Support

This invitation to tender is from the London Borough of Camden who are seeking to award a contract for the provision of the Adult Social Care (ASC) Co-Production and Lived Experience Involvement Service for people drawing on Care and Support. Co-production and lived experience involvement enables people who draw on care and support to work in partnership with the Council to shape, design and improve services.

Current provision, delivered by The Advocacy Project through the Learning Disabilities Experts by Experience (EbyE) service (also known as Synergy) and mental health co-production within the Reach Out Camden (ROC) Alliance, expires on 31 March 2027. Recommissioning provides an opportunity to establish a more consistent, equitable and visible approach across ASC.

Stakeholder engagement has highlighted the need for clearer pathways, meaningful influence, improved accessibility, and wider participation, particularly from seldom-heard groups. The new offer will cover people with learning disabilities (aged 14+), autistic people, adults receiving homecare, extra care, residential and nursing services, and people with mental health needs, with tailored engagement pathways for each group.

The service will embed lived experience across governance, quality assurance, commissioning and service improvement through a mix of paid and voluntary roles, using an accessible, relationship-based approach. The contract will be for a period of 60 months commencing on 1st April 2027 until 31st March 2032.