2627-0169 Lift Repairs and Maintenance Services - UK2

The London Borough of Islington is preparing to procure a number of appropriately accredited contractors to deliver responsive repairs, maintenance, and servicing works to respond to and rectify any breakdown in or malfunction of any part of lift equipment in the Council’s lift stock. The Council has 426 passenger lifts within the housing stock and 52 passenger lifts within public buildings.

The Council is considering a range of contract packaging options, including a multi-lot arrangement covering Housing and Non-Housing lift assets. One option under consideration is the appointment of multiple contractors with defined lot responsibilities, supported by resilience arrangements that may require contractors to provide mutual support during periods of exceptional demand, supplier failure, poor performance, or emergency situations.

Feedback on the viability of such arrangements is welcomed through this engagement exercise. This questionnaire seeks supplier feedback to support the council’s planning for the upcoming procurement.

This pre-market engagement exercise aims to: • Inform the development of the procurement strategy and specification.

• Gauge market interest and capacity. • Understand supplier capabilities and innovations.

• Identify any barriers to participation, especially for SMEs and local providers. Please note that responses to this questionnaire are for information-gathering purposes only and will not be used to assess or exclude any supplier from any future procurement process.

Please answer as many or as few of the questions as you deem relevant. All feedback is welcome. We greatly appreciate your insight and expertise and time taken to participate in this engagement exercise.