2526-0531 Homeless Outreach Service

Islington Council invites suitable expressions of interest from suppliers for the above.The requirementThe Homeless Outreach Service is for anyone rough sleeping in the London Borough of Islington. The service will work at unsocial hours, undertaking shifts early in the morning and late at night to meet people when they are more likely to be bedded down.

The council is looking for a support provider that is experienced in providing (rough sleeping) street outreach services in London. The objectives of the Homeless Outreach Service are to: • Work towards a sustained reduction in rough sleeping in Islington • Provide a rapid response service to meet people rough sleeping quickly to ensure rough sleeping episodes are brief • Support individuals to access accommodation, making referrals to emergency housing and support to access longer term accommodation• Support the Council meet the national target of halving long-term rough sleeping, as outlined in the national plan • Conduct welfare checks on those known to be rough sleeping, who may be resistant to accept support/accommodation.

The strategy emphasizes the need for proactive outreach services, who can work in a relational and person-centered way, to support people access a suitable and sustainable route away from the streets. The Islington Together 2030 plan sets out a commitment to ensuring that by 2030, everyone in Islington has a safe, decent and genuinely affordable place to call home and that residents experiencing, or at risk of homelessness, will feel well cared for and supported throughout.

Contract period The duration will be 24 months from an estimated start date of 1 October 2026, with options to extend for two (2) periods of up to 24 months each (maximum 72 months). This will be dependent on funding being available and service performance.

Value of the contract The estimated total value of this contract is £630,000 for 24 months and £1,890,000 over the maximum 72 months. This is based on £315,000 per annum.

Award criteriaThe contract(s) will be awarded to the Most Advantageous Tender (MAT) in accordance with the Procurement Act 2023. Tenders for this contract will be assessed against the following award criteria: Quality 60 %Cost/price 40 %Quality made up of:20% - Proposed approach to social value10% - Proposed approach to casework in an outreach capacity, using a personalised and strengths-based method 5% - Proposed approach to using data to effectively target resources according to need, to provide a responsive and flexible service 5% - Proposed approach to balancing rapid engagement with new rough sleepers and delivering the intensive casework needed to reduce long-term rough sleeping 5% - Proposed approach to managing rough sleeping hotspots 5% - Proposed approach t