16 199 Microsoft Premier Support Services
Cheshire East Borough CouncilEstimated Value
Up to £231,609
Deadline
10 March 2017
Published
2 May 2017
Type
services
Overview
Microsoft Premier Support Services for the period 23.3.2017 to 22.3.2020. Microsoft Premier Support provides 24x7 access to subject matter experts to help minimise downtime and buildthe knowledge of staff.
The following range of services are provided as part of this annual support agreement: Remote and on-site support in the event of critical incidents. Proactive health and risk assessments across all Microsoft products and services to mitigate risk reduce downtime and identify improvements for operational effectiveness and best practice.
Support for migration to new technology. This element of the services will be key over the next 3 years as bothCouncils are undertaking a complete refresh of their desktop estate and adoption of cloud services.
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Cheshire East Borough CouncilKey Dates
Published
2 May 2017
Submission deadline
10 March 2017
Notice type
award
Source
contracts finder
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