UHS Urgent Treatment Centre Clinical Service Provision
University Hospital Southampton NHS Foundation TrustEstimated Value
Not specified
Deadline
Not specified
Published
15 June 2026
Type
services
Overview
GP managed service to operate and run the Urgent Treatment Centre alongside UHS ED Clinicians. UTC will operate 12 hours a day with patients directed by UHS staff for the treatment of minor illness.
Three year + 2 extension options. GP managed service to operate and run the Urgent Treatment Centre alongside UHS ED Clinicans.
UTC will operate 12 hours a day with patients directed by UHS staff for the treatment of minor illness. Three year + 1 + 1 extension options.
AI Analysis
Powered by AI — always verify against official documents
University Hospital Southampton (UHS) is looking for a GP-led service provider to operate and manage an Urgent Treatment Centre (UTC) that handles minor illnesses. The centre will run 12 hours a day, work alongside the hospital's emergency department staff, and operate on a three-year contract with options to extend for up to two additional years.
Requirements
- Must be a GP-managed service (led by general practitioners)
- Must operate 12 hours per day (specific hours not stated — check full tender documents)
- Must work collaboratively with UHS Emergency Department clinicians
- Must be capable of treating minor illness cases
- Likely requirement: NHS registration, relevant medical indemnity insurance, and CQC compliance (standard for healthcare services — verify in full documents)
- Likely requirement: Ability to manage patient triage and referrals from UHS staff
- No specific staffing numbers or specialist qualifications listed in this summary — check detailed service specification
Key Tasks & Deliverables
- Operate and manage the UTC facility for 12 hours daily
- Provide clinical assessment and treatment for patients presenting with minor illnesses
- Receive and manage patient referrals from UHS Emergency Department staff
- Work alongside UHS ED clinicians in a shared facility
- Implement patient triage and streaming processes
- Maintain clinical standards and compliance with NHS expectations
- Provide staffing, equipment, and consumables for the service (scope to be confirmed)
How to Read This Tender
- 1Look for the detailed Service Specification — this notice is a summary only. The full tender documents will state exact opening hours, staffing requirements, equipment provision, and performance targets.
- 2Check the Contract Terms section carefully. The contract is three years with '2 extension options' (some versions say '1+1') — clarify whether this means two one-year extensions or one two-year extension, as this affects your forward planning.
- 3Find the Pricing Schedule. Understand whether the contract is cost-per-patient, block-funded (fixed annual fee), or activity-based, as this changes your business model completely.
- 4Identify Key Performance Indicators (KPIs) — healthcare contracts typically measure waiting times, patient satisfaction, clinical outcomes, and safety metrics. These will drive your staffing and operational plans.
- 5Review the Governance and Reporting section to understand how often you'll report to UHS, who approves changes, and what happens if performance dips.
Tips for Small Businesses
- This is a healthcare service contract — if you're a small GP practice or primary care provider, consider whether you have the capacity to run a 12-hour UTC alongside your existing work. Subcontracting or consortium arrangements with other practices or private urgent care providers may make this viable.
- Staffing will be your biggest cost. Model scenarios for GP hours, nurse hours, reception, and back-office support across a 12-hour day. Clarify with UHS whether they provide any staff or if you must recruit and employ everyone.
- Check the Social Value scoring criteria in the tender. Healthcare commissioners often reward local employment, training, health inequalities work, or integration with community services. If you score well here, you're more competitive even if your price isn't the lowest.
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How to Apply
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Useful Resources
Buyer Profile
University Hospital Southampton NHS Foundation TrustKey Dates
Published
15 June 2026
Submission deadline
Not specified
Notice type
planning
Source
find a tender
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