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5b108cd5-9d86-47ee-a440-cbdf50b2bbc2 · Contract

NRTS3 NOC and Field Services Sizing Assessment

National Highways Limited

Estimated Value

£149,500 – £0

Deadline

11 May 2026

Published

9 June 2026

Type

services

Any regionGBCPV: 72224000

Overview

NRTS3 NOC and Field Services Sizing Assessment National Highways has awarded a contract to Gartner UK Limited to provide independent validation and optimisation of staffing models for the NRTS3 programme, focusing on the National Operations Centre NOC and Field Services FS. The support is required due to internal resource constraints during the ITT evaluation and upcoming BAFO stage. Gartner will deliver benchmarking, cost assurance, and recommendations to help National Highways secure value for money, strengthen negotiations, and confidently proceed with a high value direct award.

AI Analysis

Powered by AI — always verify against official documents

Medium Complexity

National Highways has already awarded this contract to Gartner UK Limited. This is NOT an open tender — it's a completed contract for independent expert analysis of how many staff the NRTS3 programme needs in its National Operations Centre and Field Services teams. Gartner will benchmark staffing levels, check costs, and give recommendations to help National Highways get the best value when they finalise the main contract.

Requirements

  • No specific requirements listed in this notice — this is a closed contract already awarded to Gartner UK Limited
  • The supplier must have expertise in staffing model validation and benchmarking
  • Ability to conduct independent cost assurance reviews
  • Experience with large-scale operational centre and field services staffing analysis

Key Tasks & Deliverables

  • Benchmark staffing models for the National Operations Centre (NOC) against industry standards
  • Benchmark staffing models for Field Services (FS) against industry standards
  • Validate the proposed number of staff required for both teams
  • Optimise staffing recommendations to improve cost efficiency
  • Conduct cost assurance review of proposed staffing budgets
  • Provide recommendations to strengthen National Highways' negotiating position with bidders
  • Support the Invitation to Tender (ITT) evaluation process
  • Prepare analysis for the Best and Final Offer (BAFO) stage of procurement

How to Read This Tender

  • 1This is a closed contract notice, not an open opportunity — Gartner has already won this work. You cannot bid for it.
  • 2This contract is advisory/consulting in nature — it's about validating someone else's staffing plans, not delivering the actual services. The real main contract for running the NOC and Field Services will be tendered separately.
  • 3The 'ITT evaluation' and 'BAFO stage' mentioned are procurement stages of the larger NRTS3 programme — this support contract helps National Highways run that main procurement better.
  • 4National Highways used this contract to fill an internal gap during a busy procurement period — it's a time-limited support service, not the main delivery contract.
  • 5Look for the main NRTS3 programme tender separately if you want to bid to actually operate the National Operations Centre or Field Services.

Tips for Small Businesses

  • This contract is closed, but it signals that National Highways is running a major NRTS3 procurement. Watch for the main ITT (Invitation to Tender) for the actual NOC and Field Services delivery contract — that's where the real opportunity will be for operational delivery partners.
  • If you have specialist knowledge in staffing benchmarking, operational centre management, or field services scaling, monitoring National Highways' future tenders could lead to subcontracting opportunities with whoever wins the main contract.
  • The fact that National Highways brought in external expertise on staffing suggests they value thorough, independent validation — if you bid on future NRTS3 work, emphasise how your staffing proposals have been tested and benchmarked against best practice.

Award Details

GARTNER U.K. LIMITED

14 May 202614 May 202629 Jul 2026

£149,500

Actions

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Buyer Profile

National Highways Limited
Typepublic body
RegionNorth West
Total contracts8
Total spend£0
View buyer profile

Key Dates

Published

9 June 2026

Submission deadline

11 May 2026

Renewal expected40% confident

April 2028

Predicted using median duration of UK contracts in the same CPV division (23 months from contract start date → renewal expected by Apr 2028).

Notice type

Contract

Source

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