Provision of PALS & Complaints Contact Centre Service
ATTAIN HEALTH MANAGEMENT SERVICES LTDEstimated Value
£39,152 – £0
Deadline
25 March 2025
Published
8 June 2026
Type
services
Overview
The contract commences 01st April 2026 and expires 30th September 2026. The estimated value of the new contract (£114.066.24) and the cumulative spend to date (£39,152). This Contract Award Notice is being published in accordance with the requirements for sub-central contracting authorities, NHS Trusts and NHS Foundation Trusts where the contract value is at least £30,000 inclusive of VAT in accordance with the Public Contract Regulations 2015, which govern the Framework Agreement his Call-Off Contract is associated with.
Key dates
- Commences
- 01st April 2026
Regulations cited
- Public Contract Regulations 2015
Contact & helpdesk
The Contracting Authority (NHS Essex Integrated Care Board) has awarded a compliant Call-Off Contract to East of England Ambulance NHS Trust - Commercial Services [CallEEAST] for provision of a PALS & Complaints Contact Centre Service Essex Integrated Care Board (Essex ICB) that will provide PALS and Complaints call handling/contact centre services to facilitate timely effective response and resolution of patient issues.
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Award Details
East of England Ambulance NHS Trust - Commercial Services [CallE
£11,406,624
Independent software, web & cloud studio. We design, build and grow digital products that quietly outlast their category.
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ATTAIN HEALTH MANAGEMENT SERVICES LTDKey Dates
Published
8 June 2026
Submission deadline
25 March 2025
Renewal expected40% confident
April 2027
Predicted using median duration of UK contracts in the same CPV division (12 months from contract start date → renewal expected by Apr 2027).
Notice type
Contract
Source
contracts finder
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