Estimated Value
Not specified
Deadline
Not specified
Published
19 May 2026
Type
services
Overview
The Trust requires the provision of a comprehensive Water Hygiene and Legionella Planned Preventative Maintenance (PPM) service across all sites. The service includes delivery of all statutory and routine compliance activities in accordance with ACoP L8 and HSG274 Parts 1-3, including temperature monitoring, legionella sampling and analysis, cleaning and disinfection, inspection of water systems, and the review and update of Water Hygiene Risk Assessments and Management Plans.
The contract also requires the provision of a secure online reporting platform to support compliance monitoring, auditability and management of remedial actions across a portfolio of over 5,000 water system assets. The contract is for the provision of a comprehensive Water Hygiene and Legionella Planned Preventative Maintenance (PPM) service across all sites within the Trust estate.
The service includes delivery of all statutory and routine water hygiene compliance activities required to ensure the safe operation and management of water systems in accordance with the Health and Safety Executive's Approved Code of Practice (ACoP) L8 and HSG274 Parts 1-3. The scope of services includes, but is not limited to, routine and risk‑based PPM activities such as temperature monitoring of hot and cold water outlets, legionella sampling and laboratory analysis, cleaning, descaling and disinfection of showers and outlets, and inspection and monitoring of hot and cold water systems, including Cold Water Storage tanks and Hot Water Storage calorifiers.
Eligibility & compliance
The Supplier shall also be responsible for monitoring associated assets including thermostatic mixing valves (TMVs), point‑of‑use heaters, expansion vessels and return loops.
Additional details
The contract requires the review, update and maintenance of Water Hygiene Risk Assessments (WHRAs) for all sites and the production of site‑specific Water Hygiene Management Plans. The Supplier shall identify, risk assess and manage remedial actions, ensuring that high‑risk compliance issues are addressed within defined timescales.
The service will cover a portfolio of in excess of 5,000 water hygiene assets across multiple Trust locations. The Supplier shall provide a secure, web‑based reporting system to enable real‑time access to PPM records, temperature monitoring data, laboratory results, risk assessments, management plans, and remedial action tracking, supporting full auditability and contract performance monitoring. The contract also includes requirements for monthly performance reporting against agreed Key Performance Indicators (KPIs), consistent national service delivery standards, and suitably qualified and DBS‑cleared operatives to ensure compliance with safeguarding requirements applicable to educational environments.
AI Analysis
Powered by AI — always verify against official documents
A Trust (likely an NHS or educational organisation) needs a company to manage water safety and legionella prevention across all their buildings. The contractor must do regular testing, cleaning, inspections, and provide an online system to track compliance — covering over 5,000 water systems across multiple sites.
Requirements
- Compliance with HSE Approved Code of Practice (ACoP) L8 and HSG274 Parts 1-3 — these are the legal standards for legionella control
- Ability to manage 5,000+ water system assets across multiple Trust locations
- Provision of a secure, web-based reporting platform with real-time access to records
- All operatives must be suitably qualified and DBS-cleared (safeguarding requirement, indicating educational or healthcare setting)
- Monthly performance reporting against agreed Key Performance Indicators (KPIs)
- Capability to deliver consistent national service standards
- Expertise in temperature monitoring, legionella sampling, and laboratory analysis
- Experience with water system inspection and management across large portfolios
Key Tasks & Deliverables
- Carry out routine and risk-based temperature monitoring at all hot and cold water outlets across all sites
- Collect legionella water samples and arrange laboratory analysis of results
- Clean, descale and disinfect all shower outlets and water outlets
- Inspect and monitor all hot and cold water systems, cold water storage tanks, and hot water storage calorifiers
- Monitor thermostatic mixing valves (TMVs), point-of-use heaters, expansion vessels and return loops
- Create or update Water Hygiene Risk Assessments (WHRAs) for every site
- Produce and maintain site-specific Water Hygiene Management Plans
- Identify, assess and manage remedial actions, ensuring high-risk issues are fixed within set timescales
- Provide a secure online portal showing PPM records, temperature data, lab results, risk assessments, management plans and action tracking
- Deliver monthly performance reports showing KPI achievement
- Ensure all work meets HSE standards and maintains full audit trail
How to Read This Tender
- 1This is a compliance-heavy contract — the buyer is focused on legal safety obligations, not cost alone. Read ACoP L8 and HSG274 Parts 1-3 (free from the HSE website) to understand what 'statutory' means in this context — these are not optional extras, they're legal requirements.
- 2The 5,000+ assets figure is important — this is a large-scale operation. The buyer will want evidence you can manage this volume without missing inspections or deadlines. Check the tender documents for the actual breakdown by site and asset type.
- 3The 'secure online reporting platform' is a major deliverable, not just a nice-to-have. The buyer wants real-time visibility and audit trails. If you're a small operator, this may require investment in software or partnership with a tech provider — budget for this.
- 4Watch for the Key Performance Indicators (KPIs) section — the tender documents will specify what you must hit monthly (e.g. 95% of samples returned within 5 days). These will form part of your payment terms or contract penalties if missed.
- 5DBS clearance is mandatory for operatives — if your team aren't cleared, factor in time and cost for DBS applications before bid submission. This is non-negotiable.
Tips for Small Businesses
- Consider partnering with a larger water hygiene company or subcontracting the laboratory analysis to an accredited lab — you may not need to do everything in-house. Many small operators win these contracts by being the site contact and managing specialists.
- If you don't have a reporting platform, explore off-the-shelf water compliance software (e.g. Ventum, WaterAid systems) or partner with a software provider before bidding — don't promise to build custom software unless you're certain of cost and timeline.
- Highlight any experience with NHS trusts, schools, universities or large estates in your bid — the buyer will want to see you've managed multi-site portfolios before. A case study showing how you managed 500+ assets will be stronger than a smaller contract.
Award Details
Rock Compliance Limited
Independent software, web & cloud studio. We design, build and grow digital products that quietly outlast their category.
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Buyer Profile
Academy Transformation TrustKey Dates
Published
19 May 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
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