MSK Physiotherapy AI Service
Estimated Value
Not specified
Deadline
Not specified
Published
14 May 2026
Type
services
Overview
The Authority requires a UK-based digital physiotherapy service in which advanced artificial intelligence (AI) is the primary driver of care delivery, ensuring services that are safe, consistent, and cost-effective. The service is expected to deliver a readily available, comprehensive, end-to-end clinical pathway for both new and existing patients, functioning as a full alternative to traditional care pathways rather than as an adjunct, supplementary offering, or "waiting well" solution.
This includes referral intake, diagnostic triage, clinical assessment, personalised treatment planning, treatment delivery, and discharge. The service delivered should be a hybrid model of digital/AI physiotherapist appointments plus virtual availability of HCPC registered physiotherapists employed by the contracted provider.
Accordingly, the supplier must hold Care Quality Commission (CQC) registration to evidence strong clinical governance. In addition, the AI solution must be certified as a Class IIa medical device and be available 24/7 to support safe, timely triage and clinical diagnosis.
Eligibility & compliance
The appointed supplier must be capable of taking full clinical and operational ownership and responsibility for the entire patient journey.
Additional details
This notice is on behalf of the Kent Community NHS Health Foundation Trust (KCHFT), whom is the contracting authority. The Trust are following the PSR Most Suitable Provider (MSP) process.
This notice is a Contract Award Notice (Intention to award) F03 in line with the MSP process. The approximate lifetime value of the contract is £1,525,000.00 This is an existing service, with a new provider. It is anticipated that the contract for this service would start on 1st June 2026 and be awarded for a 6 month initial term with 3 x 1 Year optional extension periods.
AI Analysis
Get a detailed breakdown of requirements, key tasks, and tips for reading this tender
Independent software, web & cloud studio. We design, build and grow digital products that quietly outlast their category.
How to Apply
Step-by-step submission guide
Submission Portal
Find a Tender
Open the original notice
Click the button below to view the full notice on Find a Tender Service (FTS)
Check the procedure type
The "Procedure" section tells you if it's Open (one stage) or Restricted (SQ then ITT). This changes how you apply
Access the eSourcing portal
FTS notices link to the buyer's eSourcing platform — register there to access documents
Complete the Selection Questionnaire
Higher-value contracts often require an SQ first — this pre-qualifies you before the full bid stage
Submit electronically
Upload your completed response through the eSourcing platform before the closing date and time
FTS contracts are above UK procurement thresholds. Late submissions are strictly rejected — submit at least 24 hours before the deadline to avoid portal issues.
Key Dates
Published
14 May 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
Related Contracts
The Jobs Guarantee - RFP
Fedcap is inviting specialist organisations to deliver the National Jobs Guarantee Scheme, a DWP-funded employment programme that places young people aged 18-24 who have been long-term unemployed into guaranteed six-month paid jobs. As a Delivery Partner, you would recruit participants, work with local employers to find suitable roles, and provide tailored support to help young people succeed in work and progress their careers.
SUMIT Project - Provision of Digital Products
The SUMIT Project needs three separate digital products to help people with substance use and mental health issues across Northern Ireland, the Republic of Ireland, and Scotland. The contract is funded by PEACEPLUS and is led by Queen's University Belfast; you'll be building tools that help users access support independently, track their recovery journey, and securely share health information across services.
WorkWell Services
A health service provider is needed to deliver WorkWell, an early-intervention work and health support service across Norfolk and Suffolk from November 2026 to March 2029. The service helps people with health-related barriers to employment through low-intensity assessments and holistic support to get back into work.
Grease Trap Collection for CalMac Ferries Ltds New Major Vessels
CalMac Ferries Limited is looking for a supplier to collect and process grease, fats, and oil waste from grease trap machines on 6 new ferry vessels. This is an ongoing waste management service contract for their new fleet operations.