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2b3dac6f-3718-ef11-812b-005056b64545

Care and Support in Extra Care Housing Framework

Cumberland Council

Estimated Value

Not specified

Deadline

16 June 2028

736 days remaining

Published

29 May 2024

Type

Not specified

GB

Description

No description available for this contract.

AI Analysis

Powered by AI — always verify against official documents

High Complexity

The UK government is setting up a framework agreement to buy care and support services for older people living in extra care housing schemes across England. This is a long-term arrangement where care providers will be selected and paid to deliver personal care, wellbeing support, and related services to residents.

Requirements

  • CQC registration (Care Quality Commission) as a care provider
  • Liability insurance appropriate to the services being provided
  • Safeguarding training and procedures compliant with Care Act 2014
  • DBS checks (Disclosure and Barring Service) for all staff providing care
  • Staff training in health and safety, infection control, and person-centred care
  • Ability to work with local authority commissioning processes
  • Compliance with Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
  • Experience delivering care in extra care or supported housing settings

Key Tasks & Deliverables

  • Provide personal care assistance (washing, dressing, toileting) to residents
  • Deliver medication support and management to residents
  • Offer wellbeing and social support activities to combat isolation
  • Provide 24-hour on-call emergency support availability
  • Maintain detailed care records and case notes for each resident
  • Coordinate with GPs, hospitals, and other health services as needed
  • Support residents' independence and choice in daily living
  • Respond to care reviews and adjust support plans when circumstances change

How to Read This Tender

  • 1A 'framework agreement' means you're not bidding for one specific contract — you're selected as an approved provider, then local councils buy services from you on an as-needed basis. Read carefully what the volume and pricing structure will be.
  • 2Extra care housing is different from care homes: residents usually have their own tenancies and more independence, so the care model emphasises supporting them to stay in their own home rather than managing a facility.
  • 3Look for the 'Specification' or 'Service Specification' section which lists exact services, staffing ratios, and response times — this defines what you're actually agreeing to deliver.
  • 4Check whether this is a single framework you apply to directly, or whether it's managed through regional or local authority lead bodies — this affects who you negotiate terms with.
  • 5CQC registration is typically essential for this work, so if you're not currently registered, factor in 3-6 months for the application and inspection process before you could start delivering services.

Tips for Small Businesses

  • Consortium opportunity: If you're a small care provider without CQC registration yet, consider partnering with an established registered provider as a subcontractor to deliver staff or specialist services (e.g. dementia support, activities coordination). This lets you grow experience while they hold the registration.
  • Social value scoring: Many local authorities weight 'local employment', 'staff development', and 'community integration' heavily in extra care. If you're planning to hire locally, offer training schemes, or run community activities, emphasise these in your bid — they often score as well as price.
  • Pricing risk: Framework agreements often mean you quote a rate per hour or per service, which councils then use for years. Build in realistic staffing costs (recruitment, absence cover, training) and don't undercut to win — extra care requires continuity and quality staff, so low-cost bids often fail in delivery.

Likely incumbents

Suppliers who won similar work from this buyer in the last 5 years.

5 found
  1. 1

    First Response Training and Consultancy services Ltd

    2 contracts wonlatest 20 May 2026ends 28 May 2028

    £50,000

    total awarded

  2. 2

    Beeline Taxis Ltd

    1 contract wonlatest 10 Jun 2026ends 31 Aug 2026

    £1,396

    total awarded

  3. 3

    British Telecommunicatins plc

    1 contract wonlatest 27 May 2026ends 29 Jun 2026

    £552,000

    total awarded

  4. 4

    Academia Ltd

    1 contract wonlatest 21 May 2026ends 21 Jun 2026

    £99,362

    total awarded

  5. 5

    Michael Thompson

    1 contract wonlatest 28 Apr 2026ends 31 Aug 2026

    £46,198

    total awarded

First Response Training and Consultancy services Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.

Actions

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Buyer Profile

Cumberland Council
Typepublic body
Total contracts8
Total spend£279,562
View buyer profile

Key Dates

Published

29 May 2024

Submission deadline

16 June 2028

Source

procontract

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