001706 Employee Assistance Programme (Telephone)
Durham County CouncilEstimated Value
Up to £112,000
Deadline
16 May 2025
Published
30 April 2025
Type
Not specified
Overview
This Invitation to Bid is for the provision of a telephone based Employee Assistance Programme with includes a 24 hour, 365 days per year telephone advisory and counselling service for all Durham County Council employees, academy schools/colleges and other public sector organisations including town councils contracted to Durham County Council Occupational Health Services (including support for managers), elected members and care leavers in respect of any personal or emotional matter whether work or non-work related as specified in this and related documents. Similar services have been available since 2006.
Additionally, the Council is also seeking a Critical Incident stress/trauma Response Service on an 'as needed basis' which has also been in place since 2006, although to date this has not been utilised. Durham County Council are looking for a single specialist provider who can deliver this service. The following key elements are required of the telephone-based Employee Assistance Programme: Confidential Telephone support, advice and counselling Online employee and manager advice Launch of Service Critical Incident Stress Response Service
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Karbon Homes
4 contracts wonlatest 5 Aug 2026£794,855
total awarded
- 2
Michael Coghlan Football Coaching
4 contracts wonlatest 5 Aug 2026£967,950
total awarded
- 3
Terry Group Limited
£1m
total awarded
- 4
AKARI CARE LIMITED
£196,197
total awarded
- 5
DURHAM CHRISTIAN PARTNERSHIP
£903,748
total awarded
Karbon Homes is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
Durham County CouncilKey Dates
Published
30 April 2025
Submission deadline
16 May 2025
Notice type
tenderUpdate
Source
find a tender
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