System operational · UK tenders

Buyer profile

Financial Ombudsman Service

otherLondonenglandGB

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Total contracts

6

Known spend

£18m

5 disclosed

Average value

£4m

Per contract

Active suppliers

6

Last 5 years

Open0Awarded6Closed0

Top suppliers

Last 5 years
  1. 1

    Phoenix Software Limited

    1 winlatest 05 Mar 2026

    £18m

  2. 2

    Bruhati Solutions Limited

    1 winlatest 28 Aug 2026

    £313,094

  3. 3

    Hippo Digital Limited

    1 winlatest 08 Jul 2025

    £278,055

  4. 4

    Hornbill Technologies Limited

    1 winlatest 25 Sept 2026

    £245,491

  5. 5

    Softcat Plc

    1 winlatest 02 Jun 2026

    £153,841

  6. 6

    Board Intelligence

    1 winlatest 12 Sept 2026

    £106,944

What they buy

By CPV category
  • SoftwareCPV 48

    3 contracts · £18m

  • IT servicesCPV 72

    3 contracts · £523,546

Tender activity

Notices published per month — last 24 months

4 active months
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All contracts (6)

F
ocds-h6vhtk-077aab · award

Hornbill subscription and maintenance

Financial Ombudsman Service
services

The contract is for providing licensing, support and maintenance services for the Hornbill service management software, aimed at organisations that use Hornbill to manage IT services.

£Up to £245,491
Posted · 2w agoView details →
F
54dede59-d201-497d-9cc3-8b316ba4ed56 · Contract

Enterprise architecture tool

Financial Ombudsman Service
servicesAny regionSME friendly

The contract is for supplying and implementing the Ardoq enterprise architecture tool so the government department can have a single, authoritative view of its business and technology landscape.

££313,094
⏱ 31 Jul 2026
Posted · 2w agoView details →
F
e2b099bd-c7c8-460f-9d58-a94e81b8716d · Contract

Cloud based documentary repository space - award notice

Financial Ombudsman Service
LondonSME friendly

The government is buying a cloud‑based documentary repository for three years (with an optional extra year) under the G‑Cloud 14 framework.

£Up to £106,944
⏱ 11 Sept 2026
Posted · 2w agoView details →
F
ocds-h6vhtk-06abbd · award

F5 enterprise agreement

Financial Ombudsman Service
London

Renewal of our F5 enterprise agreement.

£Up to £153,841
Posted · 4mo agoView details →
F
ocds-h6vhtk-06632f · award

Microsoft esa/sce renewal

Financial Ombudsman Service
London

Renewal of our Microsoft ESA and SCE agreements for a period of three years. These agreements deliver core productivity and collaboration tools, including Microsoft 365 E5 licenses

£Up to £17,550,000
Posted · 7mo agoView details →
F
ocds-h6vhtk-055b35 · award

Digital front door

Financial Ombudsman Service
services

Development of a 'digital front door' prototype.

£Up to ₱278,055
Posted · 15mo agoView details →